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Powerful Features

Everything you need to grow on WhatsApp

From your first automated reply to your millionth broadcast message — Voji's features work together as one connected engagement platform.

Shared Team Inbox

One inbox. Every conversation. No crossed wires.

Every WhatsApp conversation lands in a single shared inbox your whole team can see. Assign chats, leave internal notes, and never let a customer message fall through the cracks.

  • Assign chats to specific agents or teams
  • Private internal notes & @mentions
  • Tags, filters & saved views

Inbox 12

RM
Rohan Mehta

Hi, I need help with my order.

PS
Priya Sharma

When is my order arriving?

VS
Vikram Singh

Please share the brochure.

Hi, I need help with my order.
Hello Rohan 👋 How can we help you today?
I want to know the status of my order.
"What are your store timings?"
Bot matches: Store Info flow
"We're open 10am–9pm, all days!"
No-code Chatbot

Build smart chatbots without writing code

Drag and drop a conversation flow, add conditions and connect it to your data — no developer required. Hand off to a human agent whenever the bot hits its limit.

  • Visual flow builder with branching logic
  • Instant handoff to a live agent
  • Pre-built templates for common use cases
Broadcast Campaigns

Reach the right segment, every time

Send targeted, template-approved broadcasts to thousands of contacts and watch delivery, opens and clicks roll in live.

CampaignSentDeliveredOpen RateClick Rate
Summer Sale12,54811,23472.6%24.1%
New Arrivals8,9258,10266.2%18.7%
Offer Reminder6,3125,61161.3%16.3%
Analytics & Reports

Know exactly what's working

Track conversation volume, response times, agent performance and campaign ROI from one live dashboard — then export it wherever you need.

  • Real-time dashboards
  • Agent & team performance reports
  • One-click CSV export
Analytics
Response Time1.2m↓ 22%
CSAT94%↑ 4%
Integrations

Connect Voji with the tools you already use

CRMs

Sync contacts and conversation history with your CRM automatically.

Helpdesks

Turn WhatsApp chats into tickets in your existing support tool.

E-commerce

Trigger cart-recovery and order-update messages from your store.

Automation Tools

Connect to workflows to link Voji with 1,000+ apps.

Payments

Share payment links and confirm orders directly inside chat.

REST API & Webhooks

Build custom workflows on top of the Voji platform.

See every feature in action

Book a free walkthrough with our team and we'll tailor it to your use case.

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